Re: Ordering WDSC 6.0 from BP - week IV

[Mike <koldark@xxxxxxxxx>]

With summer and all people are on vacations and such. It took about 3 weeks
before we got WDSc 6.0

On 7/13/06, Dan <dan27649@xxxxxxxxx> wrote:
> I initiated a request through our systems group to order WDSCi 6.0 back in
> the middle of June.  I was cc'd on an email that was sent to our BP
> (Sirius), requesting this, so I know Sirius is in the loop.
>
> Last Wednesday (7/5), I inquired to our systems group to see if they had
> gotten any response.  I was told that our Sirius rep was still looking
> into
> it, not sure whether it was a chargeable item.  I responded that this is a
> no-charge item, since we have software subscription and have 5722WDS; our
> systems group concurred.  After inquiring again two days ago, still no
> word
> from Sirius.
>
> So, my question is this.  Is it still (from my experience years ago doing
> sysadmin work) always this painful trying to get software from a
> BP?  Should
> I start being a squeaky wheel?  If so, to whom?  I have to be somewhat
> selective since I am relatively new here, have never had a face-to-face
> with
> our systems group people, and don't want to come off the wrong way.  I
> have
> the email address to our Sirius contact, but, but, it starts going over
> people's heads.  I might just take this to my boss and let her give me
> direction on this, but before I do, can someone tell me if this is a
> normal
> delay and I should wait it out a few more weeks?
>
> TIA,
> Dan
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