RE: [WDSCI-L] Ordering WDSC 5.1

["Mark Phippard" <MarkP@xxxxxxxxxxxxxxx>]

Not that it isn't a solvable problem, but it could just be logistics.  The 
Passport program is already a defined program that exists and has the 
means to deliver downloads of software to users that have purchased it. 
Let's assume that they were to make WDSC downloadable for everyone that 
ordered it.  They would then need to have some system in place where you 
registered, someone verified who you were and that you did in fact have a 
license, and then of course the product itself would have to be available 
for download.

This has always been an area where IBM's size seems to work against them. 
The right hand doesn't know what the left hand is doing and they do not 
have the systems in place to make this happen.  In theory that is what 
things like the Passport Advantage are supposed to be solving.  Maybe 
someday they will have us all moved on to a system that can handle this 
properly.

Mark







"John Taylor" <lists@xxxxxxxxxxxxxxxxxxxx>
Sent by: wdsci-l-bounces@xxxxxxxxxxxx
10/13/2003 04:12 PM
Please respond to Websphere Development Studio Client for iSeries 
 
        To:     "'Websphere Development Studio Client for iSeries'" 
<wdsci-l@xxxxxxxxxxxx>
        cc: 
        Subject:        RE: [WDSCI-L] Ordering WDSC 5.1



What I don't understand is why ALL licensed customers --current on
software subscription-- aren't able to download the release, instead of
just those on "Passport Subscription". There is a small subset of users
here who have been using 5.1 for weeks, while the rest of us have to
wait until late October before we can even place an order. Why? We've
paid our fees, just like those in the Passport program.

Regards,

John Taylor


> -----Original Message-----
> From: wdsci-l-bounces@xxxxxxxxxxxx 
> [mailto:wdsci-l-bounces@xxxxxxxxxxxx] On Behalf Of Mark Phippard
> Sent: Monday, October 13, 2003 12:27 PM
> To: Websphere Development Studio Client for iSeries
> Subject: RE: [WDSCI-L] Ordering WDSC 5.1
> 
> 
> I hear where you are coming from, but when you think about 
> it, it isn't 
> much different than not automatically sending out PTF's.. 
> 
>  At a minimum, some kind of "opt-in" list would be nice where 
> you could 
> perhaps take one extra step to request to receive these 
> upgrades and then 
> have it happen automatically.
> 
> If one were to look for a bright side to this, then perhaps 
> this ordering 
> requirement is at least allowing IBM to get some kind of idea 
> as to who is 
> using or interested in WDSC.  Since WDSC is included for free with a 
> licensed program that basically everyone already has, one 
> downside to that 
> packaging is that it is hard for IBM to have an idea how many 
> people are 
> using it.
> 
> Mark
> 

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