Re: Faxing of PO's in JBA

I think the issue here is that the support is in the UK.  Mr Cobb (that is 
his real name) was very helpful when we were setting up but the machinery 
and protocols are a little different in the US and the time difference was 
a real handicap.

Richard Caldicott
Director of Implementations
& Efficiency
Tandy Brands Accessories
817-548-0090 extn 146



"David Dewick" <david.dewick@xxxxxxxxxxxxx> 
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02/16/2007 03:24 PM
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Re: [SYSTEM21] Faxing of PO's in JBA






We use Cobwebb/400 to fax POs, and have done for over a decade. It's 
actually quite simple, it sits in the background and works with 
practically no intervention except keeping fax numbers up-to-date. The 
only issue we had was where to store the fax number for POs as we did have 
a conflict with sending remittance advice by fax as POs and remittance 
advice often needed different numbers.
 
I think Cobwebb probably have a newer solution to the one we use. They're 
helpful and we've certainly never had any issues with support. The only 
real problems we've had were hardware faults on the fax unit, and they 
were always sorted within 24 hours.
 
David Dewick
IT Manager
Darcast Crankshafts Limited

                 -----Original Message----- 
                 From: system21-bounces@xxxxxxxxxxxx on behalf of 
mslayton@xxxxxxxxxxx 
                 Sent: Fri 16/02/2007 19:36 
                 To: System 21 Users 
                 Cc: 
                 Subject: [SYSTEM21] Faxing of PO's in JBA
 
 

                 Is anyone out there using the Fax portion of JBA to fax 
PO's to vendors? I
                 would like to know more about how it works.
                 Thanks,  Margaret
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