SYS21 - Re: SYS21 - Key Performance Indicators / Measurements -- SYSTEM21

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Subject: SYS21 - Re: SYS21 - Key Performance Indicators / Measurements
From: Jeff_Klipa/Harvard@xxxxxxxxxxxxxx
Date: Thu, 1 Aug 2002 14:00:32 -0400
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KPI's are great if you can get people to use them...

We did it once after we implemented and everyone got all worked up about it...

I find that getting people to keep up with them is like getting an 8 year old
kid to make his bed every day...

Good topic though...

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SYS21 - KPI's & Archiving , JBA Consultant

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