Re: JBA ML - 'H'eld invoices -- SYSTEM21

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Bruce,

There are several modification tatics that can be employed to 'work
around' this problem.  Please contact me at the below Information
Alternatives mail address for details OR you could submit this as an issue
on our automated I-Assist submission feature on our web-site for a more
detailed review of your situation.

Hope this helps.

GOD BLESS AMERICA

Joseph H. Savage Jr
Technical Manager
jsavage@infoalt.com
office: 513-793-2929 x218 or 800-513-9194
fax: 513-936-4040
wireless: 513-604-4620
www.infoalt.com





"Bruce Stern" <sternb@home.com>
Sent by: jbausers-l-admin@midrange.com
12/26/2001 06:50 PM
Please respond to jbausers-l


        To:     <jbausers-l@midrange.com>
        cc:
        Subject:        Re: JBA ML - 'H'eld invoices


Interestingly enough we process held invoices every day.  We specifically
mod'ed JBA to put the invoices on hold so that Accounting could release
them.  We use the invoice release program to allow us to add special
charges, review the shipping documents, and in general make sure
everything
is okay before we print the invoice.  We did this since printing the
invoice
pushes it to AFI and we wanted a check point before that happened.  I had
thought we started with a standard JBA session to release the invoices.

Best,

Bruce Stern
----- Original Message -----
From: <Gary.Brown@appliedchemicals.com>
To: <JBAUSERS-L@midrange.com>
Sent: Monday, December 03, 2001 7:03 AM
Subject: JBA ML - 'H'eld invoices





>From time to time our clever people in the customer service department
generate
invoices that have a print flag of 'H'

Once a invoice reaches this state (usually because of a zero priced line
item)
it is un-printable and un-fixable though a screen and so for all intents
and
purposes is a dead invoice.

I usually just tell customer service 'to bad you will have to re-key the
invoice', but in this case I have taken pity on them, the held invoice
this
time
is actually a monthly consolidated invoice and so has a heap of deliveries
(alias line items) on it.

Question:  Has anyone ever been able to 'fix' a held invoice.

If it is of any importance we are on 3.5.2b SP4 using advanced pricing.

Thanks,
Gary.


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