Re: JBA ML - 'H'eld invoices

[DAhKow@xxxxxxxxxxxxx]

Maybe I'm mistaken, but there is a description (1/INM) whose major type is
'SUSP', pre-defined there will be a code 'NP' (for Item Not Priced). If the
rate field is set to 1, then sales orders which contain zero-line items
will not be held when order entry (/AOP) is completed.
This setting will avoid you using DFU, but of course you will have to be
cautious, since pricing mistakes with zero lines might occur frequently .
So this solution might not be applicable in every case.

Regards






Gary.Brown@appliedchemicals.com@midrange.com on 12/03/2001 04:03:28 PM

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Subject:  JBA ML - 'H'eld invoices





>From time to time our clever people in the customer service department
generate
invoices that have a print flag of 'H'

Once a invoice reaches this state (usually because of a zero priced line
item)
it is un-printable and un-fixable though a screen and so for all intents
and
purposes is a dead invoice.

I usually just tell customer service 'to bad you will have to re-key the
invoice', but in this case I have taken pity on them, the held invoice this
time
is actually a monthly consolidated invoice and so has a heap of deliveries
(alias line items) on it.

Question:  Has anyone ever been able to 'fix' a held invoice.

If it is of any importance we are on 3.5.2b SP4 using advanced pricing.

Thanks,
Gary.


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