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> From: Steve Raby > > And without wishing to get into a war about this but, please, a couple of > seconds to piss of a customer on the phone, they could just say > "eeerrrrrrr, yup here it is now" That took me 4.5 seconds (just timed > myself, got some funny looks too!) I do not believe that a customer would > be put off by a couple of seconds. I guess it would depend on how many screens and how many seconds, Steve. I don't know about you, but I get real tired of hearing a customer service rep saying "I have to switch to the other screen, it'll just be a second". > As for costing a company thousands of > dollars a month by adding two seconds onto a program function, I think > more time is wasted going for coffee, talking about last nights game, > discussing the weather, or just staring out of the window, than would ever > be wasted by that, not quite as efficient, bit of code. :-) This is not an argument. The fact that OTHER things waste time is not a justification for your programming adding to the inefficiency. I hate to sound pedantic, but this sort of attitude will kill a software package. Anyway, this horse is probably pretty dead now. I've certainly expressed my opinion clearly enough <g>. Joe
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