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I think the requirements of the program and environment it will be used in determine the effectiveness and efficiency. A program with a 10 second delay used in a more relaxed and slow paced environment will be effective. That same program used in a more fast paced environment with management expecting the user to be continually entering data is now in-effective because it's no longer efficient. Mike > I liked that reply. :) May I add to it? > > > > Using your story, lets focus on what is effective, not what is efficient. > You have a distressed person out there, quite possibly in danger. When that > bell rings the machine better go into "lets take care of this person fast" > mode. That is the only issue. Response time becomes paramount. Forget > efficiency, cut through the clutter, get responses fast, whatever the cost > in efficiency. If you have to kick off the bill collectors, kick em off, > and don't even stop to apologize. But give them response time. Thats > effective but certainly not efficient.. >
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