Re: Remote control of Windows PC -- PCTECH

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Two issues with VNC for remote support....
1) You have to have the server/service pre-installed on the remote PC
2) The remote PC has to have a (visible) external IP or you have to VPN connect to their network

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On Behalf Of Scott Klement
Sent: Monday, July 18, 2011 9:26 AM
To: pctech@xxxxxxxxxxxx
Subject: Re: [PCTECH] Remote control of Windows PC

Yes, VNC software has to be installed in order to use VNC.

But, VNC is available for just about everything, and it's free. (I've
run it under FreeBSD, Linux, Windows, IBM i, iPad and iPhone... I'm
willing to bet it's available for Mac, too.)

On 7/18/2011 6:49 AM, Jerry C. Adams wrote:

VNC. The sys admin (boss's son) installed it for me on my PC while I was
out one day so I don't know a lot about the details, just how to use it to
connect to one of our retail store's PC (which run Client Access to connect
to the System i sitting next to me). My understanding (which could be
wrong) is that something has to be set up on the PC to which I'm connecting,
which makes sense, anyway.

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