Thanks John, but no, I'm not using McAfee. When this is all over I do plan on trying to dig deeper into the drive issue. Right now, it just seems to so a seek to the center of the platter every second or so.


-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On Behalf Of John Jones
Sent: Tuesday, April 27, 2010 10:15 AM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] Disk crash - Trying to install Ghosted backup

"The system would continually reboot itself."

I understand about the CHKDSK errors, but I thought I'd mention the continual re-boot is one of the symptoms from the bad McAfee update from last week. If you happen to be using McAfee on that machine, try this out:
http://service.mcafee.com/faqdocument.aspx?id=TS100969&lang=en_US&prior_tid=2&AnswerID=16777216&turl==http://kb.mcafee.com/infocenter/index%3Fpage%3Dcontent%26id%3DTS100969%26actp%3Dsearch
A friend's laptop appears to have been toasted by the McAfee problem. It would boot but did not have network connectivity, the task bar was missing, and you couldn't install new apps.

I'm not discounting the CHKDSK errors but they may be a symptom of an entirely different problem. If you haven't run CHKDSK in a while those errors could be old & unrelated to the problem you're having.

On Tue, Apr 27, 2010 at 9:17 AM, <Rick.Chevalier@xxxxxxxxxxxxxxx> wrote:

Friday the system drive on my home PC ceased working. The system
would continually reboot itself. I was able to run CHKDSK on the
drive and it has unrecoverable errors. It just passed it's three year
warranty so maybe it was time. Anyway, now I'm trying to install the
backup drive but it is having it's own issues.

The system will boot with the backup drive but when I sign on it
immediately signs me off regardless of user ID used. From research on
the web it appears that there are two missing entries in the registry.
I don't have the name handy at the moment but they have to do with the
location of a user file and one other file on the system. I used
Norton Ghost to create this drive about a week or two ago so I don't
know why they would be missing.

The issue is that I can't seem to get to the registry. Everything I
do takes me to the sign on screen which, of course, doesn't help. I
have even tried putting it into an external case and updating it using
notepad on my laptop but get access denied errors. Does anyone know
of a way to repair the registry without logging on to the system?


Rick Chevalier
IT Software Solutions - Loan Servicing
[http://www.americredit.com/images/acf_email_sig.gif]
817-525-7178 (w)
rick.chevalier@xxxxxxxxxxxxxxx<mailto:rick.chevalier@xxxxxxxxxxxxxxx>



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