Re: Disk crash - Trying to install Ghosted backup -- PCTECH

"The system would continually reboot itself."

I understand about the CHKDSK errors, but I thought I'd mention the
continual re-boot is one of the symptoms from the bad McAfee update from
last week. If you happen to be using McAfee on that machine, try this out:
http://service.mcafee.com/faqdocument.aspx?id=TS100969&lang=en_US&prior_tid=2&AnswerID=16777216&turl==http://kb.mcafee.com/infocenter/index%3Fpage%3Dcontent%26id%3DTS100969%26actp%3Dsearch
A friend's laptop appears to have been toasted by the McAfee problem. It
would boot but did not have network connectivity, the task bar was missing,
and you couldn't install new apps.

I'm not discounting the CHKDSK errors but they may be a symptom of an
entirely different problem. If you haven't run CHKDSK in a while those
errors could be old & unrelated to the problem you're having.

On Tue, Apr 27, 2010 at 9:17 AM, <Rick.Chevalier@xxxxxxxxxxxxxxx> wrote:

Friday the system drive on my home PC ceased working. The system would
continually reboot itself. I was able to run CHKDSK on the drive and it has
unrecoverable errors. It just passed it's three year warranty so maybe it
was time. Anyway, now I'm trying to install the backup drive but it is
having it's own issues.

The system will boot with the backup drive but when I sign on it
immediately signs me off regardless of user ID used. From research on the
web it appears that there are two missing entries in the registry. I don't
have the name handy at the moment but they have to do with the location of a
user file and one other file on the system. I used Norton Ghost to create
this drive about a week or two ago so I don't know why they would be
missing.

The issue is that I can't seem to get to the registry. Everything I do
takes me to the sign on screen which, of course, doesn't help. I have even
tried putting it into an external case and updating it using notepad on my
laptop but get access denied errors. Does anyone know of a way to repair
the registry without logging on to the system?

Rick Chevalier
IT Software Solutions - Loan Servicing
[http://www.americredit.com/images/acf_email_sig.gif]
817-525-7178 (w)
rick.chevalier@xxxxxxxxxxxxxxx<mailto:rick.chevalier@xxxxxxxxxxxxxxx>

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