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  1.  Home
  2. PCTECH
  3. November 2008

user doc for email attachments and web surfing

I'm looking for a common sense doc to train users
on good practices for email and web surfing.

Had a user get email labelled from UPS Tracking
with an attachment. She was not expecting it - opened it (all have been told many times not to open attachments...), and the trojan caused a lot of damage.

Other users have done similar.
Need something non-technical high school educated users can understand.

Same for web surfing practices - their job requires a certain amount of
"research" on the web, mostly in City and County government sites.

Tia,
Jim Franz


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