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-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
On Behalf Of Jim Franz
Sent: Wednesday, November 12, 2008 3:30 PM
To: pctech
Subject: [PCTECH] user doc for email attachments and web surfing
I'm looking for a common sense doc to train users
on good practices for email and web surfing.
Had a user get email labelled from UPS Tracking
with an attachment. She was not expecting it - opened it (all have been
told many times not to open attachments...), and the trojan caused a
lot of damage.
Other users have done similar.
Need something non-technical high school educated users can understand.
Same for web surfing practices - their job requires a certain amount of
"research" on the web, mostly in City and County government sites.
Tia,
Jim Franz
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