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  1.  Home
  2. PCTECH
  3. October 2006

Re: Problems with PDFs

I have seen this problem for many years, and have explored this issue with both 
Adobe (said it was a browser problem) and MS (said it was an Adobe problem).
One customer has a website and serves many pdf files from the ifs each day.
Adobe does have a "feature" to display the pdf within the browser page. I always have users turn this preference off because of the blank pages. Then Adobe will display the pdf in a new window, and that always works. Every new update from Adobe seems to set that preference back to the default. I have seen the display within the page work, but it seems to only 
work for a very narrow match of Adobe Reader release level & IE level.
Also, having multiple versions of Adobe on same pc is unstable (to me), and downloading a new copy of reader does not uninstall old versions. Have not explored the problem in last 2 years so don't know if Adobe/MS ever resolved this. We stick to the recommend to 
change the preferences.
There is a faily active Adobe community online, and I would check there.
hth
jim franz
----- Original Message ----- From: "David Gibbs" <david@xxxxxxxxxxxx> 
To: "PC Technical Discussion for iSeries Users" <pctech@xxxxxxxxxxxx>
Sent: Tuesday, October 17, 2006 11:07 PM
Subject: Re: [PCTECH] Problems with PDFs



Jon Paris wrote:
Here's the difference. If I click on the link (in the e-mail or on the web page) the browser opens with the URL showing correctly in the window. But 
the screen remains blank.  If I a) Cut and paste the link that is now
showing in the browser into the Open dialog of Acrobat then the file is
displayed correctly. Or b) If I right click on the link and do "Save As" and 
then select Open from the download monitor it again opens correctly.


I've been mulling over this one for a while ... and I can't think of
anything that would cause this.

What is serving the PDF?  Perhaps the mime type is not setup correctly
on the server?

david
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