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That sounds like the support that we've had. You call, the Dell tech shows
up and fixes it, done. I can't say about the accent. They usually don't
talk much.
We had a policy of replacing PC's automatically every three years. Last
year, in an effort to reduce costs, management unfortunately decided to
drop that policy. Now, it's on a as-needed basis. It was coincidence that
mine HD died pretty much "right on schedule" and a big surprise when I was
told I would get a new one when other, more deserving people were given a
used laptop when theirs died. Still, I didn't turn it down because who
knows when my chance would come again.
Dave Parnin
--
Nishikawa Standard Company
Topeka, IN 46571
daparnin@xxxxxxxxxxxxxx
"Jones, John
\(US\)" To: "PC Technical
Discussion for iSeries Users" <pctech@xxxxxxxxxxxx>
<John.Jones@xxxxx cc:
l.com> Subject: Re: [PCTECH] AMD vs.
Intel
Sent by:
pctech-bounces@mi
drange.com
06/16/2006 03:40
PM
Please respond to
PC Technical
Discussion for
iSeries Users
We buy laptops, desktops, and servers with a 3 year gold support
warranty. When the warranty expires, so does the machine; they get
replaced. Not everything gets replaced right away, but we don't fix
anything that is out of warranty.
Dell Gold corporate support is worth the extra pennies. Every time I've
had a service issue, one call (different # with little to no time on
hold) has been all that was necessary to get replacement parts/service.
And the accent usually matches my own.
John A. Jones, CISSP
Americas Information Security Officer
Jones Lang LaSalle, Inc.
V: +1-630-455-2787 F: +1-312-601-1782
john.jones@xxxxxxxxxx
-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
On Behalf Of daparnin@xxxxxxxxxxxxxx
Sent: Friday, June 16, 2006 1:06 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] AMD vs. Intel
I've never had an original notebook HD outlast 3 years (about 18 months
is average
for me).
Funny you should mention this. The HD in my 3-year old Dell laptop here at work just bit the dust last month. Management, elected to buy me an entirely new laptop instead of just replace the HD (and I didn't even offer any input for that decision). Go figure, but I'm not complaining. <g> Dave Parnin -- Nishikawa Standard Company Topeka, IN 46571 daparnin@xxxxxxxxxxxxxx -- This is the PC Technical Discussion for iSeries Users (PcTech) mailing list To post a message email: PcTech@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/pctech or email: PcTech-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/pctech. This email is for the use of the intended recipient(s) only. If you have received this email in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not keep, use, disclose, copy or distribute this email without the author's prior permission. We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses. The information contained in this communication may be confidential and may be subject to the attorney-client privilege. If you are the intended recipient and you do not wish to receive similar electronic messages from us in the future then please respond to the sender to this effect. -- This is the PC Technical Discussion for iSeries Users (PcTech) mailing list To post a message email: PcTech@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/pctech or email: PcTech-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/pctech.
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