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From: "Al Macintyre" at work e-mail
To: "Al at home" e-mail
Subject: Transfer Software License
IBM regularly releases new & improved hardware & operating system versions. Vast numbers of IBM customers want to stay current on the latest & greatest features, but the software, that we run on the IBM systems, sometimes has to get some upgrade to run properly on the new IBM stuff, so it is not unusual for the software provider to charge some fee for that upgrade service. That fee is customarily a few hundred $ to $ 1 k max, because, after all, they are doing same service for thousands of customers on the same upgrade path. It is not like they have to tailor a solution for each customer.
For those customers paid up on tech support from the ERP company, that typically can cost $ XX k a year, such an upgrade service is sometimes free covered.
In our situation, we are still on the same IBM platform as years ago, but our company got new owners, rearranged what hardware at what offices, and new name of company. Our ERP company wants a hunk of $ to make this license transfer "legal" to the current name & address of where our AS/400 is located.
Is there any industry standard for such $ amount, documented where I can give it to senior management?
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