When you setup MFA, you should have gotten recovery codes that can be used
in case your MFA device changed.
Using the recovery code, you should be able to log in, deactivate MFA and
reactivate it with a new QR code to scan.
Now that said, I’m looking at the folder that I save recovery codes and
can’t find one for IBM, which is troubling.
On Feb 27, 2023, at 9:45 AM, Jim Oberholtzer <midrangel@xxxxxxxxxxxxxxxxx> wrote:
really?) but OK. They sent me a QR code then life was OK, UNTIL, I had the
So awhile back I acceded to IBM with the MFA (to get PTF groups,
temerity to upgrade my phone. Different device, so authentication
changes. Got that. But to get them to send you a new QR code to reconnect
their awful app, you need to scan the QR code, which of course you do not
have. So perfect security, no one can sign on.
signing on to IBMs website and indicate I need a new code but you guessed
Any ideas how to get them to send the new QR code? I’ve tried just
it, need to scan the QR code, in order to get the QR code.
Signing on to get fixes etc. that are authenticated against model/type and
There is a line one needs to draw that says what’s the acceptable risk.
serial number does not seem to fall into the same category as a banking
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