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No, but sounds like browser fu. Would have to watch you enter a case and
catch the glitch visually.

On Mon, Nov 14, 2022 at 7:38 AM MidrangeL <midrangel@xxxxxxxxxxxxxxxxx>
wrote:

Recently almost every case I open with IBM has a problem retaining
information that is put into the case in the open process.
Version/Release, machine type, etc. That delays the work. I get an
email a couple of days later citing the missing information and the case
is then suspended until entitlement is completed.

There are many advantages to the new case system, but this is really
frustrating. Anyone else experiencing this?


--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects
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