× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.



Recently almost every case I open with IBM has a problem retaining information that is put into the case in the open process. Version/Release, machine type, etc. That delays the work. I get an email a couple of days later citing the missing information and the case is then suspended until entitlement is completed.

There are many advantages to the new case system, but this is really frustrating. Anyone else experiencing this?


--
Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects

As an Amazon Associate we earn from qualifying purchases.

This thread ...

Follow-Ups:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.