Re: Power supply issue too?

I think she was there a number of times. I am aware of at least 7 Power Systems in that room and I think all are on IBM maintenance. All of them got the same messages and some of them she replaced power supplies before the DC folks fessed up to their being a power issue and it wasn't IBM Power Supplies failing.

At 2 hours round trip Kazoo to to GR and back that's a lot of driving. Sadly one of the best guys IBM had in West Michigan lived less than 10 minutes away but he retired.

- L

On 5/10/2021 2:47 PM, Rob Berendt wrote:

CE drove over from Kalamazoo to there. I had to call the DC to let her in, which is kind of a formal process. She got in, went into our cage, checked the power supplies for amber lights. All was good. She had me clear the WRKPRB, STRSST stuff remotely and had me turn off the system attention light on the system unit. She had spent some time there this weekend dealing with the others there. There was some miscommunication. One, when I got the voice mail alert call ~midnight Saturday night I guess I could have called IBM back and had her look at it then. Two, I thought she was meeting other customers again today and she did have to wait in the parking lot about 10 minutes while I called the data center to have her escorted in.

Now I have a guy going in there tomorrow to replace a disk drive in our EMC Data Domain 2500.

On an unrelated note Wednesday I will have to drive to Indy to replace a few routers. I seem to be going there once a week or so to replace disk drives in an obsolete vmware server we're trying to limp along until we can get it upgraded (new equipment is in, just a technical issue trying to upgrade it's os).

Rob Berendt