Re: Maintenance proposal question

I don't understand how the machine can be "3 years old", It was withdrawn
from marketing in 2016 and it was already old at the time with POWER8
having been announced in 2014.
Power7 firmwares have had no update for a long time now (last one in 2018)
and even then, only security fixes AFAIK.
Being that I am about to go to a customer to replace a system backplane
(for the second time in 8 years) on a 9406-520 I can say that some
customers don't care about firmware or even OS maintenance/upgrades (or, in
our country's case, rampant devaluation means that a new Power machine and
the attached services to update all SW to current levels is way over their
budget...).
Being on 7.3 means that they are as current as they can be without changing
the machine. Be aware that if they let the SWMA lapse, it's more expensive
to migrate the SW later (if their BP goes that route).

On Tue, Oct 13, 2020 at 12:17 PM Art Tostaine, Jr. <atostaine@xxxxxxxxx>
wrote:

My customer has an 8202-E4D Power 720 ready for maintenance. The salesman
warned them that their machine goes EOS 12/31/20.. He then emailed " IBM
will no longer be updating firmware for this system nor providing any
further system code development."

I think the machine is only 3 years old. They are on V7R3. We don't use
an HMC, this customer of mine is old school, do we care about firmware
upgrades and whatever else is going EOS on 12/31/20?

--
Art Tostaine
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