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Art, if they want to pay extended maintenance they can keep the E4D. That's usually a bit of a premium on top of regular hardware maintenance. Considering it's mid-October, they probably won't get a new machine installed before 2021. So they'll have to get an extended maintenance contract on the machine to keep the hardware covered until they upgrade.

*vendor response* if you need a hand cost justifying a POWER9 I can help with that.

Steve Pitcher

iTech Solutions Group, LLC

p: (203) 744-7854 Ext. 176 | m: (902) 301-0810
 
www.itechsol.com | www.iInTheCloud.com



-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxxxxxxxx] On Behalf Of Art Tostaine, Jr.
Sent: Tuesday, October 13, 2020 12:17 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Maintenance proposal question

My customer has an 8202-E4D Power 720 ready for maintenance. The salesman warned them that their machine goes EOS 12/31/20.. He then emailed " IBM will no longer be updating firmware for this system nor providing any further system code development."

I think the machine is only 3 years old. They are on V7R3. We don't use
an HMC, this customer of mine is old school, do we care about firmware upgrades and whatever else is going EOS on 12/31/20?

--
Art Tostaine
--
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