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Personal experience.......
I concur.

Liebert makes an excellent product as well, but support must come from one
of their partners, then to corporate.

--
Jim Oberholtzer
Agile Technology Architects

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Jeff
Crosby
Sent: Tuesday, February 11, 2020 12:52 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: UPS recommendation(s)

Regarding support. The Liebert guy said Tripplite support was poor. And he
doesn't sell Tripplite. So you know this how?


On Tue, Feb 11, 2020 at 1:39 PM DrFranken <midrange@xxxxxxxxxxxx> wrote:

LONG time user of Tripp UPS data center products. The only thing that
seems to stop them is spraying water in the front of the UPS. You'd
think they would have thought of that but hey, live and learn.

Their support is also excellent. Even the water spray incident and
follow on support getting back on line was excellent.


- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 2/11/2020 1:34 PM, Jeff Crosby wrote:
I'm getting a few quotes on UPS replacement. Since our IBM i is in
the cloud, the current is way oversized. It's a Liebert Nfinity
8kva and
time
to replace the batteries. Our total load at the moment is 3.1 amps.

Quotes from least to most expensive. All plug into standard 110v
outlet.

- Tripplite SU1500RTXL2UA with an extended battery pack.
- Liebert GXT5-2000LVRT2UXLN with a MicroPOD MP2-120C Power Output
Distribution Box.
- Eaton 9PX3000RT.

The first 2 have network cards and bypass. The Eaton does not. So
the Eaton is out.

Deciding between the first 2. Obviously I have experience with Liebert.
Tripplite experience is with underdesk battery backups for desktops
and power strips with dozens of plugs. No trouble with either brand
whatsoever.

The Liebert guy says his is better quality. Also says that the
MicroPOD
is
the key to continued operation in the case of total UPS failure.
(What
if
the MicroPOD fails?)

Any experience here with Tripplite UPS? I have some questions off
to him regarding bypass if UPS failure.

Thanks.

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