I had a customer with that exact problem. Turned out to be some sort of
caching in Citrix that was causing the problem. I’ll ask them if I can
put you in touch with them. Took a good three weeks with Citrix support
to nail it down.

On Wed, Jan 15, 2020 at 3:23 PM Smith, Mike <Mike_Smith@xxxxxxxxxxxxxxxx>

We are using ACS in a Citrix Xen Virtual Desktop Environment.

* Citrix XenDesktop 7.15 LTSB using Machine Creation Services
* Hypervisor: VMWare ESXi 6.5
* VMWare Tools version (current): 10305
* OS: Windows 10 LTSC (Current on Windows Critical and Security
* RAM: 8GB
* DISK: 70GB
* Processor: 2 CPU
* Java version: 8.241 (as of today) previously 8.31

We are starting to have a number of users when they start up a 5250
session from ACS, the Session will freeze/lockup. Looking into it at this
point we are seeing very high memory usage
If we can get the session closed and then reopen it, sometimes it clears
itself up and other times it doesn't.

Any having any similar issues? Things we can check or do to remediate?



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