Sounds like a support call to me. The small characters also indicate an issue.

Jim Oberholtzer
Agile Technology Architects



On Jan 8, 2020, at 6:53 AM, Vernon Hamberg <vhamberg@xxxxxxxxxxxxxxx> wrote:

My manager and I were trying to install the Windows AP (Application Package) on his newer laptop. He already had an installation of ACS itself.

I had given him ZIP files of ACS itself and of the AP, downloaded from ESS. He ran the ACS install and got a 2nd instance of ACS that behaved rather strangely - left-hand menu items very small and scrunched together - not sure if that is also the cause for the next problem. Going on...

I had him delete the unzipped ACS directory - not really an install, so may have other "junk" on his machine.

Now to the issue - we tried to run the CWBINSTALL of the AP - in the course of it, it was looking for a file named amri2956.something which is Turkish - we have only amri2924 since we got the 2924 version.

So what to do? He has been using different language settings in ACS (I think) emulator, but the ones we looked at were 37'S.

Hope this makes a little sense!

Vern
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