RE: ECS auto phone-home?

We have a single partition S914 running LAN console, no HMC.



-----Original Message-----
From: Rob Berendt [mailto:rob@xxxxxxxxx]
Sent: Monday, July 08, 2019 8:34 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: RE: ECS auto phone-home?

I'm curious on this as I have also known WRKPRB's to not call home.
I wonder if the system senses it has a HMC and assumes the HMC is handling all that?


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com


-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Justin Taylor
Sent: Monday, July 8, 2019 9:23 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: ECS auto phone-home?

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.


Yesterday at IPL, we had a WRKPRB entry created ("*Attention* Hardware service may be required") referencing a fiber card. We're wondering why IBMi didn't phone-home to report this issue. Are there criteria or settings that determine when it submits issues automatically via ECS?

I submitted it manually via WRKPRB, so it's not a question of whether ECS itself is working.

TIA
--
This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxxxxxxxx To subscribe, unsubscribe, or change list options,
visit: https://lists.midrange.com/mailman/listinfo/midrange-l
or email: MIDRANGE-L-request@xxxxxxxxxxxxxxxxxx
Before posting, please take a moment to review the archives at https://archive.midrange.com/midrange-l.

Please contact support@xxxxxxxxxxxx for any subscription related questions.

Help support midrange.com by shopping at amazon.com with our affiliate link: https://amazon.midrange.com