ECS auto phone-home? -- MIDRANGE-L

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Subject: ECS auto phone-home?
From: Justin Taylor <JUSTIN@xxxxxxxxxxxxx>
Date: Mon, 8 Jul 2019 13:22:54 +0000
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Yesterday at IPL, we had a WRKPRB entry created ("*Attention* Hardware service may be required") referencing a fiber card. We're wondering why IBMi didn't phone-home to report this issue. Are there criteria or settings that determine when it submits issues automatically via ECS?

I submitted it manually via WRKPRB, so it's not a question of whether ECS itself is working.

TIA

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Follow-Ups:

RE: ECS auto phone-home? , Rob Berendt

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