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I've managed to find the QZMF journal, but I'm not having much luck making sense of the entries, and the Knowledge Center page on the subject isn't helping.

Some other thoughts:
If I have
Mail router . . . . . . . . . . *NONE
then where does the outgoing email go, directly out of our box? Our ISP's SMTP server? Someplace I don't know about?

Journal . . . . . . . . . . . . *NO
Would setting this to "yes" help in debugging delayed messages?

The biggest frustration here is that it's intermittent and (so far) unpredictable.

--
JHHL

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