Re: Trouble delivering email.

On Oct 24, 2018, at 4:13 PM, Bradley Stone <bvstone@xxxxxxxxx> wrote:

On Wed, Oct 24, 2018 at 3:01 PM Nathan Andelin <nandelin@xxxxxxxxx> wrote:

On Wed, Oct 24, 2018 at 1:36 PM Bradley Stone <bvstone@xxxxxxxxx> wrote:

Are the connections being retried over and over to your mail router or
directly to the recipient's email server? It should be the former, not

the

latter.

We're currently configured to deliver directly to recipient's email
domains, as opposed to setting up say a gmail account to relay through.

That's what I gathered. I deal with a lot of customers who try the same
thing. Most don't even realize their mail isn't being delivered to some
recipients. Or they say "but it always worked in the past".

A mail router doesn't have to be a cloud provider. It can be an in house
system, or even make use of your ISP's email system. But, for any
organization you should almost always have a single point to relay email
from. Delivering directly is a crapshoot.

But, using something like Office 365 or GMail would be your best bet.
Even if you have an ISP and they offer email, using their service is an
option as well. Most these days are requiring TLS/SSL and authentication,
unlike in the past.

GMail is so cheap and you soon realize when trying to set up an in house
router, and follow all the rules why they charge for it. It's well worth
the money at $50 a year per person (for a corporate yourorganization.com
email address). Office 365, well, I don't care for. They don't seem near
as stable or reliable as GMail. But most shops years ago used MS Email
servers and they feel that's their next logical step.

My advice, don't fight trying to get things working. Use a service that is
set up and is scalable and will work near 100% of the time (well, gmail
does, outlook/office is more like 94% .... haha)

Bradley V. Stone
www.bvstools.com
GreenTools for G Suite/Google Apps <https://www.bvstools.com/g4g.html>:
Easy to use interfaces for GMail, Google Drive, Calendar, Contacts and
Cloud Print! <\body> <\html>
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