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The issue is HAVING internet access. MANY customer no longer allow that.
Or they simply don't allow your gear on their network period. So now you
get to use a 'hockey puck' (my term for Verizon hotspot) if it works
there. Often it does, other times notsomuch.
True that IF i can open on-line absolutely. MANY reasons for that to be
better not the least of which is the language barrier, the no yelling
over my 10,000 screaming fans, the no wait on hold time barrier, the
dispatch me to the wrong queue barrier, and the ability to instantly
send things to IBM with MGTools.
Sadly, some times the only option is the phone.
- Larry "DrFranken" Bolhuis
www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.
On 10/4/2018 10:34 AM, Rob Berendt wrote:
I opened a hmc ticket and got all the way to "submit case" and stopped
there. No issues.
Can you rdp to some other computer outside of that network? Perhaps
they're blocking something?
Rob Berendt
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