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https://www.ibm.com/mysupport/s?language=en_US
works fine for me. IBM has a devil of a time with web design. I find
that I have to clear cache with them on a regular basis to avoid errors
such as the one you're currently experiencing.
This is the system for new "cases" (as opposed to PMRs).
The old pmr system still used for a few products is
https://www.ibm.com/support/servicerequest/
and that's working fine for me also.
Again, clearing cache seems to do the trick.
Some IBM sites know they are so bad at this they actually have a link to
clear IBM cache.
Rob Berendt
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