Re: ibm.com / mysupport ?? Working for anyone? -- MIDRANGE-L

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/support or /mysupport??

Honestly I have NEVER gotten logged in at /mysupport.

When I use /support to open an HMC ticket it links over to /mysupport and I'm done.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 10/4/2018 10:04 AM, Justin Taylor wrote:

I've been successfully working on software PMR's all week. The login page is different this morning, but it worked without a hitch.

-----Original Message-----
From: DrFranken [mailto:midrange@xxxxxxxxxxxx]
Sent: Thursday, October 04, 2018 8:51 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: ibm.com / mysupport ?? Working for anyone?

I have been trying for the last few days and All I get is

"Yikes - we didn't catch all of that."

Yes different browsers, different computers, different cities all of that.

Some products such as HMC REQUIRE that /mysupport be used.

Also note in case you've not heard, all SEV 2 and 3 calls will be REQUIRED to be entered on line starting October 15th.

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