Re: ibm.com / mysupport ?? Working for anyone? -- MIDRANGE-L

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Subject: Re: ibm.com / mysupport ?? Working for anyone?
From: DrFranken <midrange@xxxxxxxxxxxx>
Date: Thu, 4 Oct 2018 10:15:01 -0400
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I tried /mysupport on a new, like new Tuesday, VM and it still fails. All three browsers. Soon as I pres OK on the log in page *SPLAT.

Tried your link with the language selection (below) - same error.

- Larry "DrFranken" Bolhuis

www.Frankeni.com
www.iDevCloud.com - Personal Development IBM i timeshare service.
www.iInTheCloud.com - Commercial IBM i Cloud Hosting.

On 10/4/2018 10:06 AM, Rob Berendt wrote:

https://www.ibm.com/mysupport/s?language=en_US
works fine for me. IBM has a devil of a time with web design. I find
that I have to clear cache with them on a regular basis to avoid errors
such as the one you're currently experiencing.
This is the system for new "cases" (as opposed to PMRs).

The old pmr system still used for a few products is
https://www.ibm.com/support/servicerequest/
and that's working fine for me also.

Again, clearing cache seems to do the trick.
Some IBM sites know they are so bad at this they actually have a link to
clear IBM cache.

Rob Berendt

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Follow-Ups:

Re: ibm.com / mysupport ?? Working for anyone? , Rob Berendt

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