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I have packages that when purchased, the first 12 months was included, others it was a line item on the original invoice, then another that is an annual subscription.
Chris Bipes
Director of Information Services
CrossCheck, Inc.
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Charles Wilt
Sent: Friday, June 03, 2016 8:20 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: non-IBM Software Maintenance
All,
In your experience, when do you usually have to start paying for software
maintenance for non-IBM software?
I'm thinking, 12 months after purchase is standard.
Every heard of maint charges starting right after purchase? Particularly
with a complex piece of software, ie. complete ERP system, whose
implementation will take months?
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