Re: Incomming SMTP emails not being processed.

[Bradley Stone <bvstone@xxxxxxxxx>]

What's in CFGTCP option 12 for host and domain?

when you say it resolves to "xxx" where are you performing the PING/etc?
Your IBM i? A PC?  Both?

Brad
www.bvstools.com

On Wed, Apr 20, 2016 at 8:18 AM, <RIAAN.RAS@xxxxxxxxx> wrote:

> The restore was done without any errors and we have have checked the
> logicals.
> IBM just responded indicating that the translation of the host table
> entries are correct.
> The host table entry has the host name configured as 'mycompany.ZA.COM'
> but the mail
> server resolves to 'mycompany.aA.COM'
>
> Still investigating
>
> Thank you
>
>
>
>
> From:   "Jim Oberholtzer" <midrangel@xxxxxxxxxxxxxxxxx>
> To:     "'Midrange Systems Technical Discussion'"
> <midrange-l@xxxxxxxxxxxx>
> Date:   2016-04-20 03:13 PM
> Subject:        RE: Incomming SMTP emails not being processed.
> Sent by:        "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>
>
>
>
> Are you sure all the directory entries are correct?  Also depending on how
> the system was recovered, you might have an issue with the logical files
> in
> QGPL/QUSRSYS.  I'd go out and look to see if you have any of the
> 'ABCDEV0001' type file names on logicals indicating there was an issue
> with
> the restore.  I've seen that problem even with very experienced admins.
>
> Long shot but it might provide some insight.
>
> --
> Jim Oberholtzer
> Agile Technology Architects
>
>
> -----Original Message-----
> From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
> RIAAN.RAS@xxxxxxxxx
> Sent: Wednesday, April 20, 2016 8:01 AM
> To: Midrange Systems Technical Discussion
> Cc: MIDRANGE-L
> Subject: Re: Incomming SMTP emails not being processed.
>
> Hi ROb.
>
> I have tested the mail by performing the Telnet but to the SMTP port 25.
> Outgoing mail is working perfectly.
> Sending mail to an user id on the IBMi system is where the problem is.
> Both from external and from the internal telnet session.
>
> Will wait for IBM to respond.
>
> Thank you
>
>
>
>
>
> From:   Rob Berendt <rob@xxxxxxxxx>
> To:     Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
> Date:   2016-04-20 02:45 PM
> Subject:        Re: Incomming SMTP emails not being processed.
> Sent by:        "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>
>
>
>
> Good idea to contact IBM.
>
> You might also want to try the email troubleshooting steps at the
> knowledge
> center.
>
> If it's accessible from the internet you may want to try
> http://www.zmailer.org/mxverify-cgi.html
>
> You could try these steps from a Windows DOS command prompt telnet myibmi
> 21
> This tells you to telnet into your IBM i on port 21 (email) Enter in this
> command  RSET It should echo back
>  250 flushed
> Then enter this command
>  MAIL FROM:<postmaster@xxxxxxxxxxxxx>
> It should echo back
>  250 OK
> Then enter this command
>  RCPT TO:<postmaster@xxxxxxxxx>
> It should echo back
>  250 OK
> Now you know you're connecting pretty good.
> At this point I normally enter
> QUIT
>
> Rob Berendt
> --
> IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail
> to:  2505 Dekko Drive
>           Garrett, IN 46738
> Ship to:  Dock 108
>           6928N 400E
>           Kendallville, IN 46755
> http://www.dekko.com
>
>
>
>
>
> From:   RIAAN.RAS@xxxxxxxxx
> To:     midrange-l@xxxxxxxxxxxx
> Date:   04/20/2016 08:36 AM
> Subject:        Incomming SMTP emails not being processed.
> Sent by:        "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>
>
>
>
> Hi All.
>
> We have failed over from Production to the DR server as part of our annual
>
>
>
>
>
>
> testing and are experiencing mail problems on the DR server.
> The DR server is a identical copy of the Production server as we used the
> same backup to restore both systems when moving over to the
> new Power 8 hardware.
>
> All outgoing email is working properly but no incoming email is processed.
>
>
>
>
>
>
> SMTP configuration is identical on both servers as well as all
> the directory entries. When external email is send to the IBMi sever do
> you get a non-delivery notification and noting is written to the mail
> box on the IBMi server. (/QTCPTTM/MAIL/'user id')
>
> I have send SMTP trace logs to IBM on a open PMR but we have no solution
> as yet.
>
> Have anybody had such a problem?
>
> Kind regards
>
> Riaan
>
>
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> Corporate Management (Pty) Ltd nor any of its subsidiaries are liable for
> the proper, complete transmission of the information contained in this
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