Re: PTF install questions -- MIDRANGE-L

I ran ANOBJCVN. Vendor code was clean. Nice, because a year or two ago,
they came out with a service program but no source. We have all other
source. I have had to backtrack programs to that point, and passed that to
"my boss". I put that in quotes for a reason. Entire structure has been
upended. Officially, he isn't my boss anymore. Used to be, though. But,
I try to get things done for him. He has authority to ask me.

I have never been in such a weird environment as this has become.

Point is, I asked boss why stop at 6.1. His response was based on his
contact with vendor. From what I have read on this list and read in the
MTU for 6.1 and 7.1, I see nothing odd going on. But, then, there is that
service program with no source.....

John McKee

On Wed, Aug 28, 2013 at 1:03 PM, <rob@xxxxxxxxx> wrote:

No problem. Often it is a mutual dilemma. The customer tries to go on
the cheap and stop paying maintenance. Now they want to upgrade from V5R4
and find that the vendors programs will not run on 6.1 or 7.1 without
recompilation. Since they have no source they contact the vendor. The
vendor is glad to help, providing the customer does one of two things:
1 - pay all back maintenance, plus x% for not paying in a timely fashion,
or
2 - buy their software at current list price.
Then the shoving match starts...

Then again, it could be my initial suspicion, that the vendor is pocketing
all their support money and putting none into the product.

Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

From: John McKee <jmmckee@xxxxxxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>,
Date: 08/28/2013 01:53 PM
Subject: Re: PTF install questions
Sent by: midrange-l-bounces@xxxxxxxxxxxx

Rob,

Thank you for the links, and your patience.

As to vendor level: I have no contact with the vendor. My boss >had<
contact with vendor. He is trying to get that restored. It is just plain
weird. At times, I feel like I am rearranging deck chairs on Titanic.
System still used, minimal level, for an uncertain time. People seem to
be
jumping ship when they can.

John McKee

On Wed, Aug 28, 2013 at 12:11 PM, <rob@xxxxxxxxx> wrote:

As far as still running old versions of the OS goes, do you know that

IBM

support will only give you six months upon the announce date of SUSE

Linux

to get to that version if you still want support?

IBM i is a bit different
V5R4 has been GA for 7 and a half years.
6.1 has been GA for almost 5 and a half years.
7.1 has been GA for almost 3 and a half years.

If your vendor can't support 7.1 well after 3 years of general
availability, dump them. I don't speak lightly. I dumped vendors who
weren't ready for 6.1 within 6 months of GA date.
I don't pay vendor support so they can spend all the money on solely
paying off their last leveraged buy out. I expect product.

Hope you're not running BPCS. Support for that running on V5R4 dies
9/30/2013. I didn't see any offer of a program extension available for
that.

Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com

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