Hi, Sam:

Agreed. You (or your company) should contact HP Customer Support and complain vigorously.

Mark

> On 5/17/2012 6:09 PM, Sam_L wrote:
We know how re-map keys and we're doing that as a work around.

It's just annoying to retrain yourseft when you've hit Shift+Esc for 20
years and can do it in your sleep.

Sam

On 5/16/2012 11:17 PM, Mark Waterbury wrote:
Sam:

It sounds like some other application may have already grabbed control of
"Shift-Esc" for its own purposes, but it is relatively easy to re-map keys in
PCOMMS or Client Access ...

Just click on the little keyboard icon in the toolbar and then change the "Esc"
mapping, for example, so that "Alt-Esc" triggers "Sys Req".

Does that help?

Mark S. Waterbury

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