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Sam:
It sounds like some other application may have already grabbed control of
"Shift-Esc" for its own purposes, but it is relatively easy to re-map keys in
PCOMMS or Client Access ...
Just click on the little keyboard icon in the toolbar and then change the "Esc"
mapping, for example, so that "Alt-Esc" triggers "Sys Req".
Does that help?
Mark S. Waterbury
________________________________
From: Sam_L <lennon_s_j@xxxxxxxxxxx>
To: midrange-l@xxxxxxxxxxxx
Sent: Wed, May 16, 2012 7:36:42 PM
Subject: System Request (Shift+Esc) doesn't work on Win 7
We upgraded several developers today to new HP PCs, going from XP to Win
7. Now the System Request key (Shift+Esc) does not work on Client
Access. I went to Win 7 a couple of months ago and I do not have the
problem. We tried my keyboard map on a new machine and it also failed.
We can map System Request to another key and it works as expected.
We’re at version 7 of client access with service pack SI44594, which is
recent. Personal Communications is version 6.0 and the build (?) is
20111019 S.
This IBM page indicates it might be a hardware issue:
http://www-01.ibm.com/support/docview.wss?uid=swg1IC69939)
Personal Communication 6.0.4 is a fix:
http://www-01.ibm.com/support/docview.wss?uid=swg24031718
But I’ve just found another page that says it was fixed in 5.9.8:
http://www-01.ibm.com/support/docview.wss?uid=swg24032480
Anyone else run into this problem and found a fix?
Thanks, Sam,
midrange.com
