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On Fri, Jun 5, 2009 at 22:40, Ingvaldson,
Scott<scott.ingvaldson@xxxxxxxxxx> wrote:
It's a different world now. ÂYour customer can't sell that philosophy to his auditor, PCI, SOX or HIPAA either. ÂThat's why he's calling you.

Yep, but i'm not in the US. PCI doesn't apply since credit cards
aren't common here. We have no aequivalent to SOX, and what is HIPAA
in the US isn't as formalized here.

Certainly this is true, but I think that it's premature to call this one IBM's mistake.

I don't think it is.

See Chuck's very detailed explanation for details of some possibilities, but the vast majority of PTF installation issues are user issues rooted in things that may have been done incorrectly (or simply in a "non-supported" way,) years previously.

Back in 2006, i setup and deployed that machine. Installed OS and
latest CUM, both according to IBM documentation - no test PTFs, or
PTFs that were marked as defective were installed. Since then, nobody
has touched it. Then, i tried installing the latest CUM according to
IBM's documentation. It didn't work.

Again: I don't think it's a big deal. Mistakes happen. It would be
foolish to expect that everything coming from IBM just works
flawlessly. Just look at the troubles the IBM i on JS12 Users face.


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