What version of HMC code did you load? WebSM doesn't work with anything
v7r3.1 or above. You'll need to use a web browser instead.
See also:
http://publib.boulder.ibm.com/infocenter/systems/scope/hw/topic/ipha1/ap
pendixremoteoperations.htm
http://tinyurl.com/c586d6
Steve
--
Steve Rhody
Crate and Barrel
1935 Techny Road Unit 15
Northbrook, Illinois 60062
T 847.239.6426
F 847.562.9611
E srhody@xxxxxxxxxxxxxxxxxx
This communication (including any attachments) may contain confidential or other privileged information. If you are not the intended recipient, or believe that you have received this communication in error, please do not print, copy, retransmit, disseminate, disclose or otherwise use this information. Also, please notify the sender by email that you have received this transmission in error, and delete this email from your system. Thank you.-----Original Message-----
date: Mon, 9 Mar 2009 17:49:04 -0500
from: "Thomas Garvey" <tgarvey@xxxxxxxxxx>
subject: Can't reach HMC console remotely
Anyone else encounter this, or have a suggestion?
We recently upgraded our server firmware and HMC Console software.
Before
this upgrade we were able to use the Web-based System Manager Remote
Client
over our VPN to manage the HMC remotely. Now we can't. I get a dialog
box
saying...
Cannot complete connection to hostname xxx.xxxxxx.com
Possible problems are:
1. Host xxx.xxxxxx.com is not a valid hostname
2. Host xxx.xxxxxx.com is not currently operating or is not connected
to
the network
3. Host xxx.xxxxxx.com is not running an operating system with a
version
of Web-based System Manager that is compatible with your client version
of
Web-based System Manager
4. The time to connect could have exceeded the time limit set in the
websm.cfg file (remote_timeout)
5. The inetd subsystem on host xxx.xxxxxx.com may not have been
initialized on the 9090 port to start the WServer
Additional information might be in the file /var/websm/data/wserver.log
on
host xxx.xxxxxx.com
I was able to download and install the new version of Web-based System
Manager when my PC was actually physically on the network, rather than
connecting through the VPN. So, I believe that eliminates possible
problems
1 through 3. I wouldn't know how to set a time limit as noted in #4 and
have no idea what #5 is referring to. Furthermore, I know nothing of
the
(AIX?) operating system on the HMC Console and so don't know how to look
at
the log file mentioned.
Nothing about our network has changed, nor our VPN connections. Any
ideas?
Thanks in advance,
Thomas Garvey
------------------------------
midrange.com
