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Wild guess... maybe the FSP got jarred loose...




"Thomas Garvey"
<tgarvey@xxxxxxxx
om> To
Sent by: "'Midrange Systems Technical
midrange-l-bounce Discussion'"
s@xxxxxxxxxxxx <midrange-l@xxxxxxxxxxxx>
cc

02/12/2009 01:07 Subject
PM RE: I/O Battery cache replacement
problems

Please respond to
Midrange Systems
Technical
Discussion
<midrange-l@midra
nge.com>






Tom,
The batteries were already expired. The display indicated they had zero
days left.

I did check all the cables. However, the only cable I removed was the AC
cord from the back of the iSeries.

As for the IP address... That means that the HMC is trying to talk to the
service processor inside the server, but the Status is saying No
Connection.
So, it's not able to talk to the service processor. But, after I had
powered down the iSeries (using the HMC), I don't recall it showing this
value. I THINK it showed the server (as in 9406-520 xxxxxxx), not an IP
address.


Best Regards,

Thomas Garvey
Unbeaten Path International
Office: 630-462-3991
web: www.unpath.com



-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
tkreimer@xxxxxxxxxxxxxxx
Sent: Thursday, February 12, 2009 11:33 AM
To: Midrange Systems Technical Discussion
Subject: RE: I/O Battery cache replacement problems

Not directly related to your current problem, but were your batteries
already expired or just in the warning state? Unless they were expired, you
also needed to use Service Tools to force the cache batteries into the
errored state. Otherwise, once you resolve your current problem, your
system
may come up, and days later you will be "failed" and operating without any
write cache, which is no fun at all.

As for my .02 cents on the current problem, did you check the network
cables
between the HMC and the CEC? If they were unplugged or damaged, did they go
back in the right spot? The IP address you mention, which you do not
recognize, is a small, usually private network between the HMC and the
service processor integrated inside the server.
=====================
Tom Kreimer
Network Manager
Buckhorn Inc, Milford OH





All was well before I shut my server down using the HMC. We have a single
server (model 52) configured with two partitions. I was going to use the
HMC to do a PWRDWNSYS on each partition, but I got a warning dialog box (on
the HMC) saying that I should do the PWRDWNSYS from the partition itself.
So I went to a PC with an iSeries Access session on each partition and
executed the PWRDWNSYS command with the parameter to NOT restart, for each
partition. When the HMC showed that both partitions were shut down, I used
the HMC to actually turn the iSeries power off completely. When the
iSeries
power was off completely, I unplugged the AC power cord from the back of
the
server. Then I pulled the card with the battery cache and replaced the
battery. The HMC was still running. I then powered up the iSeries with
the
white power button and my problems began.

As for upgrading firmware... I am only now becoming aware of this firmware
distinction. My experience has always been only with the SLIC and OS
upgrades, PTF's etc. I know we never did anything specifically to upgrade
either firmware or the HMC software. As for the SLIC and OS updates and
PTFs, we are one of those who have NOT been scrupulous about keeping up.
The only PTF that was installed in the last 2 to 3 years was the one
required to use the ANZOBJCVN command to help decide what we might need to
upgrade to v6 of the OS. So I don't know how our system could be at a
higher level than our HMC.

We are currently at v5r3 of the OS and decided to upgrade to v5r4. Our
plan
was to later upgrade our 2nd partition to v5r4, then later on upgrade our
primary partition to v6r1 (keeping our secondary at v5r4 for a while).

At least we are still talking software here. My fear is that we have a
hardware issue for which we don't have support.

I greatly appreciate your responses and look forward to any advice you may
have.

Best Regards,

Thomas Garvey
Unbeaten Path International
Office: 630-462-3991
web: www.unpath.com



-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Thursday, February 12, 2009 10:27 AM
To: Midrange Systems Technical Discussion
Subject: RE: I/O Battery cache replacement problems

When was the last time you were able to see this server on the HMC? The
concern I am trying to address is:
Have you upgraded your firmware beyond the support capability of your HMC?

Classic situation is that company has been running fat and happy for years
just doing 'traditional' system maintenance, cumes and what not and haven't
laid a hand on their HMC in years. They set their system i to get firmware
updates from the cume. Now that they are in a situation where they have to
use the HMC but they cannot because their system i is at a firmware level
beyond the capability of that HMC.
https://www14.software.ibm.com/webapp/set2/sas/f/power5cm/power5.html

Did you record the IP address of your FSP somewhere so that you can step
through the HMC configuration and check it?
Is the connection between your HMC and your FSP on your lan or on some
dedicated lan?

Rob Berendt
--
Group Dekko Services, LLC
Dept 01.073
Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From:
"Thomas Garvey" <tgarvey@xxxxxxxxxx>
To:
"'Midrange Systems Technical Discussion'" <midrange-l@xxxxxxxxxxxx>
Date:
02/12/2009 09:42 AM
Subject:
RE: I/O Battery cache replacement problems Sent by:
midrange-l-bounces@xxxxxxxxxxxx



Yes, we have an HMC but it's apparently not communicating with the iSeries.
When I click on Servers and Partitions it shows an IP address we don't use
(10.0.0.254) and says 'No Connection'. Normally it would show '9406-520
xxxxxxxx' where xxxxxxx is the Serial Number. Under that it would show the
partitions. None of that shows up.

We don't have a maintenance contract with IBM. Apparently the system
called
IBM and they called us to see if we wanted their help. We said sure, but
then they wanted to charge $4250 to our credit card before we could even
ask
a question.


Best Regards,

Thomas Garvey
UPI



-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Nelson
Sent: Thursday, February 12, 2009 6:29 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: I/O Battery cache replacement problems

Google shows the machine is waiting for reset slots, but I have no idea
what
that means. Do you have an HMC?

Can you call IBM?

Paul Nelson
Office 512-392-2577
Cell 708-670-6978
nelsonp@xxxxxxxxxxxxx


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Thomas Garvey
Sent: Wednesday, February 11, 2009 7:00 PM
To: 'Midrange Systems Technical Discussion'
Subject: I/O Battery cache replacement problems

After powering my system down completely and replacing the cache battery I
am unable to get the system to IPL. I keep getting stuck at D200B077.
I've
tried reseating all the cards in their slots but nothing seems to help.
Any ideas? Anyone else every try this?


Best Regards,

Thomas Garvey

UPI




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