RE: Customer box not sending email (again)

James,
I got the following from someone on this list, but I can't remember who.
It may help you track down what is going on.


<quote>

End the SMTP server

TRCTCPAPP APP(*SMTPCLT) SET(*ON) - prompt and hit enter

strart the SMTP server

send an e-mail using the snddst command

wait a minute or so and do a

trctcpapp app(*SMTPCLT) SET(*OFF) TITLE('SETTINGS AS of this
trace')

when this is done you should have 3 spool files, the last one will
contain the conversation that happened between your mail server /
external
servers, etc.

One other thing is to check the exchange server to see if the AS400
is
allowed to relay (must have an entry see below


You can specify IP addresses from which Exchange is to allow
relaying.

In the Exchange System manager, browse to the SMTP server, and get
the
properties window. On our system, it is called "Default SMTP Virtual
Server" and is found under the Exchange Server, Protocols, SMTP. On
the
"Access" tab there is a "Relay" button. Assuming that relaying is
restricted, add your system's IP to the Allow list, and away you go.

</quote>




Terry Anderson
Programming Manager
Citation Corporation
Switchboard 1.251.867.5481 ext 212
Direct Line 1.251.809.2312
Fax 251.867.0525
Cell 1.251.363.4975

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message: 2
date: Wed, 21 Jan 2009 16:48:25 -0800
from: James Lampert <jamesl@xxxxxxxxxxxxxxxxx>
subject: Customer box not sending email (again)

Situation on a customer box:

Supposedly, our application is sending an email.

QMSF and the SMTP jobs are all running.

The IFS file for the message appears and disappears, as expected.

Yet nothing seems to be going anywhere.

I tried killing and restarting QMSF (with MSGOPT *RESET); no
change. The
joblog for one of the QMSF jobs shows a failure to find an
IFS file with
the same naming convention we use for messages, but NOT one
of the ones
we tried to send.

Any idea what could be throwing the outgoing messages into
the bit-bucket?

--
James H. H. Lampert
Touchtone Corporation



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