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  3. October 2008

Re: How to get support for i on blade

On Mon, Oct 6, 2008 at 4:57 PM, Pete Helgren <Pete@xxxxxxxxxx> wrote:
For those folks who have i running on a blade (a small # at this point),
what has been your "strategy" in calling IBM support? Do you just say
i5/OS and leave it at that? How about hardware? Do you say "I am on a
Blade running Power"?

Your current issue is not IBM i related. You either have a VIOS or AMM
Issue. So call in with a VIOS issue, they'll redirect you. No need to
mention IBM i, as that is as-of-yet still out of the picture.


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