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Yeah, I know, call IBM support. But it isn't that simple. It's what to
say when first connected to a support person.
For those folks who have i running on a blade (a small # at this point),
what has been your "strategy" in calling IBM support? Do you just say
i5/OS and leave it at that? How about hardware? Do you say "I am on a
Blade running Power"?
I have a feeling I am going to enter a no man's land when I call about
this problem in starting i5/OS on the blade, so I'd like your counsel.
I could have a problem with the way I configured the BCS (running AMM).
I could have an issue with VIOS on the blade (since I haven't been able
to get to it) There might be an issue with the modules in the BCS.
So, for anyone who has been brave enough to call IBM support on a blade
issue, where did you start? My gut tells me this is a BCS issue but as
soon as I mention "IBM i 6.1 on Power" as the OS I am sure that
whoever I get will want to transfer to another group.
Any wisdom you may have, BEFORE I enter the abyss, would be helpful.
Pete Helgren
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