If forwarding doesn't work, another option might be looking into
GrandCentral or similar service. What it does is ring multiple phones at
once. So you could setup your work, home, and cell phone and when they call
all three will ring. The alternate contact can do the same.

Couple problems though with that.
1. The service is free and while I have not had any problems.... it is free.

2. Google owns it (take that however you will).
3. I haven't been on the sending side of this service yet, but I believe
when they call the first thing it does is ask them their name if they are
not already in your contact list.

Like I said it isn't THE solution, but a decent work-around solution.

On Wed, Mar 19, 2008 at 9:11 AM, Burns, Bryan <Bryan_Burns@xxxxxxxxxxxx>

Good morning all,

Looking for input on the best approach for the alternative phone number to
use in Service Contact Information. For years, I've been the primary and a
coworker has been the alternative, but I've been considering changing the
alternative to my cell number so IBM will contact me at home for hardware
failures. However, if I'm not reachable - let's say I'm out of town - then
our organization will not be aware of the issue.

A worst-case scenario is that system crashes on a Saturday night and IBM
leaves messages on our primary and alternative phone numbers and we don't
discover the crash until Monday morning. Given the stability of the
platform, the probability of this occurring is very low but it only has to
happen once, and then we'll make sure it can't occur again. Is it time to
buy a third party messaging software package?


Bryan Burns
ISeries Specialist
Echo, Inc.

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