Re: Print Files Held - Won't Release

Hi Jerry

Something changed - DOH!

There could be timeout settings that are different now on the printer. Those are worth checking - IBM has a KB article on this issue in the area of ASCII printer information.

Also, there is always a writer job or jobs - do a DSPJOB writer-name and you will see a list - pick one and see what it says in the job log - repeat until there ain't no more.

If this doesn't help, could be IBM support time.

HTH
Vern

At 08:12 AM 5/25/2007, you wrote:

Yesterday we had a problem with a printer. After I left service came
and worked on the printer, and I had a note this morning to test it.


Well, I have tried printing to it (HP 8150 LaserJet running under
iSeries Access printer emulation) and every time I send a document or
report to the printer the document goes into a HLD status. WRKWTR shows
the writer is started. WRKCFGSTS shows that the printer is varied on.


Displaying messages for the printer shows:

Message . . . . : Writer P3 stopped printing file REPORT. Cancel on
device

P3.



Cause . . . . . : Writer P3 was printing file REPORT number 36
job
222689/AMIKEV/MSITRAN created on system SERVO on 05/25/07 07:05:45
when the
CANCEL key was pressed on device P3. File REPORT was held on output
queue P3
in QUSRSYS. The next file was
processed.


The CANCEL was not pressed, and I have checked the printer to see if it
is turned on, etc.


Externally everything seems fine with the printer. If documents just
didn't print and issued an error, I could understand and deal with that
(recall hardware service), but when the document goes into a HLD status
every time I release it, I get confused (I'm software, be gentle).

--
* Jerry C. Adams
*IBM System i5/iSeries Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
voice
615.995.7024
fax
615.995.1201
email
jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>


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