Re: Print Files Held - Won't Release

[Vernon Hamberg <vhamberg@xxxxxxxxxxx>]

Hi Jerry

Something changed - DOH!

There could be timeout settings that are different now on the 
printer. Those are worth checking - IBM has a KB article on this 
issue in the area of ASCII printer information.

Also, there is always a writer job or jobs - do a DSPJOB writer-name 
and you will see a list - pick one and see what it says in the job 
log - repeat until there ain't no more.

If this doesn't help, could be IBM support time.

HTH
Vern

At 08:12 AM 5/25/2007, you wrote:

> Yesterday we had a problem with a printer.  After I left service came
> and worked on the printer, and I had a note this morning to test it.
>
>
> Well, I have tried printing to it (HP 8150 LaserJet running under
> iSeries Access printer emulation) and every time I send a document or
> report to the printer the document goes into a HLD status.  WRKWTR shows
> the writer is started.  WRKCFGSTS shows that the printer is varied on.
>
>
> Displaying messages for the printer shows:
>
> Message . . . . :   Writer P3 stopped printing file REPORT.  Cancel on
> device
>
> P3.
>
>
>
> Cause . . . . . :   Writer P3 was printing file REPORT number 36
> job
>   222689/AMIKEV/MSITRAN created on system SERVO on 05/25/07 07:05:45
> when the
>   CANCEL key was pressed on device P3. File REPORT was held on output
> queue P3
>   in QUSRSYS. The next file was
> processed.
>
>
> The CANCEL was not pressed, and I have checked the printer to see if it
> is turned on, etc.
>
>
> Externally everything seems fine with the printer.  If documents just
> didn't print and issued an error, I could understand and deal with that
> (recall hardware service), but when the document goes into a HLD status
> every time I release it, I get confused (I'm software, be gentle).
>
> --
>         * Jerry C. Adams
> *IBM System i5/iSeries Programmer/Analyst
> B&W Wholesale Distributors, Inc.* *
> voice
>         615.995.7024
> fax
>         615.995.1201
> email
>         jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>
>
>
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