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Yesterday we had a problem with a printer. After I left service came and worked on the printer, and I had a note this morning to test it.


Well, I have tried printing to it (HP 8150 LaserJet running under iSeries Access printer emulation) and every time I send a document or report to the printer the document goes into a HLD status. WRKWTR shows the writer is started. WRKCFGSTS shows that the printer is varied on.


Displaying messages for the printer shows:

Message . . . . : Writer P3 stopped printing file REPORT. Cancel on device
P3.
Cause . . . . . : Writer P3 was printing file REPORT number 36 job 222689/AMIKEV/MSITRAN created on system SERVO on 05/25/07 07:05:45 when the
CANCEL key was pressed on device P3. File REPORT was held on output queue P3
in QUSRSYS. The next file was processed.

The CANCEL was not pressed, and I have checked the printer to see if it is turned on, etc.

Externally everything seems fine with the printer. If documents just didn't print and issued an error, I could understand and deal with that (recall hardware service), but when the document goes into a HLD status every time I release it, I get confused (I'm software, be gentle).


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