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  3. March 2007

Re: OH MY GAWD!


Hopefully that call may have been monitored for quality control...

                                                                       
             Pat Barber                                                
             <mboceanside@worl                                         
             dnet.att.net>                                              To
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             03/19/2007 02:28                                      Subject
             PM                        Re: OH MY GAWD!                 
                                                                       
                                                                       
             Please respond to                                         
             Midrange Systems                                          
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             <midrange-l@midra                                         
                 nge.com>                                            
                                                                       
                                                                       




It is amazing that IBM admin has been so bad for so long.
These same problems have been around for as long as I have
had any relationship with IBM.

Getting a incorrect invoice made "right" is a full time
job for many folks.

Joe Pluta wrote:


I recently received a "follow-up" letter about an invoice I never

received.

It probably has something to do with a leased machine going off of

warranty

and onto maintenance.  However, when I called to find out the details, I

got

shipped off to an off-shore call center.

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