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  3. March 2007

Re: OH MY GAWD!

It is amazing that IBM admin has been so bad for so long.
These same problems have been around for as long as I have
had any relationship with IBM.

Getting a incorrect invoice made "right" is a full time
job for many folks.

Joe Pluta wrote:


I recently received a "follow-up" letter about an invoice I never received.
It probably has something to do with a leased machine going off of warranty
and onto maintenance.  However, when I called to find out the details, I got
shipped off to an off-shore call center.

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