Re: Problems with an IBM InfoPrint 40

[Wayne McAlpine <wayne.mcalpine@xxxxxxxxxxxxxxxxx>]

One of the printer hardware configuration settings is the option to 
print full-page (edge to edge) as opposed to having the printer insert a 
small margin on all sides.  Be sure this is set to full-page mode, which 
is normally *not* the default.

Chuck Lewis wrote:
> Hi Folks,
>
>  
>
> We have big problems with an IBM InfoPrint 40 laser printer. It prints plain
> paper just fine but when we print Invoices which make use of IPDS/AFP (via a
> vendor program) the total on the bottom of the page rolls off the bottom of
> the page or isn't there.
>
>  
>
> A call to IBM says maintenance expired in September which is BS and they say
> this (no record) every time we have ever called them. They eventually find
> it after they come out but this time they required a credit card. 
>
>  
>
> Does ANYONE have any idea what might be causing this ? We have over 3000
> invoices waiting to print and they are saying they won't be out until
> Wednesday and our fear is they won't have the fix then and will have to get
> parts and that runs us into the end of the month and Statements (close to
> 4000 pages).
>
>  
>
> Thanks !
>
>  
>
> Chuck
>
>  
>
> Chuck Lewis
>
> Manager of Information Technology
>
> Lee Supply Corp.
>
> 6610 Guion Road
>
> Indianapolis, IN 46241
>
> (317) 290-2500
>
> www.leesupplycorp.com
>
>  
>
>